Who leads or supervises the Better Blend training classes?

According to Better Blend's 2024 Franchise Disclosure Document, the training classes are led or supervised by Isaac Hamlin, Jess O'Connor, and Macy Stiles. The FDD further states that Isaac Hamlin and Macy Stiles each have seven years of experience in the industry, with six years of experience working with Better Blend or its affiliates. Jess O'Connor has five years of experience in the industry, including three years with Better Blend or its affiliates.

For a prospective franchisee, this information indicates who will be providing the initial training and what level of experience they possess. It is important to note that these individuals are responsible for ensuring that franchisees and their managers are adequately prepared to operate a Better Blend location. The training program is a crucial element in maintaining brand consistency and operational standards across all franchise locations.

Better Blend requires that franchisees and their general managers (or lead blenders) attend the training program. This ensures that those directly responsible for the daily operations of the franchise are properly trained. While there is no fee for up to four people to attend the initial training, franchisees are responsible for covering the travel and living expenses of all attendees. If a franchisee needs to send a new general manager to the training program, Better Blend charges a fee, which is currently $250 per day.