If a Better Blend franchisee requests advice on improving their business, will Better Blend provide it?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
e responsibility. (Section 7.5)
- C. Improving and developing your business; resolving operating problems you encounter. If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing onsite support). (Section 5.3)
- D. Establishing prices. Upon your request, we will provide recommended prices for products and services (Section 5.3). We have the right to determine prices charged by our franchisees for goods and services (but only to the extent permitted by applicable law) (Section 7.4).
- E.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–27)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, Better Blend will provide advice to franchisees who request it regarding improving and developing their business and resolving operating problems. This advice will be provided via telephone or electronic communication, to the extent that Better Blend deems reasonable.
If a Better Blend franchisee requires in-person support, Better Blend may provide it, but they will charge a fee of $600 per day, plus any out-of-pocket expenses such as travel, lodging, and meals for their employees providing the on-site support.
While Better Blend offers support in certain areas, the franchise agreement does not obligate them to refine and develop products or services that franchisees will offer to their customers. Additionally, all hiring decisions and conditions of employment are the franchisee's sole responsibility.