What is the franchisee's responsibility to cooperate with Better Blend's inspectors during inspections?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
nge, add or delete System Standards at any time in its discretion. BBF may inform Franchisee thereof by any method that BBF reasonably deems appropriate (which need not qualify as "notice" under Section 18.9). In the event of any dispute as to the contents of the Manual, BBF's master copy will control.
- 11.2 Inspections. BBF may enter the premises of the Business from time to time at any reasonable time (including during normal business hours) and conduct an inspection. Franchisee shall cooperate with BBF's inspectors. BBF will use reasonable efforts to not disrupt Franchisee's
business operations during any such inspection. The inspection may include, but is not limited to, observing operations, conducting a physical inventory, evaluating physical conditions, monitoring sales activity, speaking with employees and customers, and removing samples of products, supplies and materials. BBF may videotape and/or take photographs of the inspection and the Business.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, franchisees are required to cooperate with Better Blend's inspectors during any inspections of the business premises. Better Blend has the right to enter the premises at any reasonable time, including during normal business hours, to conduct these inspections.
The cooperation expected from the franchisee includes allowing the inspector to observe operations, conduct physical inventories, evaluate the physical condition of the premises, monitor sales activity, speak with employees and customers, and remove samples of products, supplies, and materials. Better Blend is also permitted to videotape and/or take photographs of the inspection and the business. While conducting the inspection, Better Blend will try to minimize disruption to the franchisee's business operations.
Failure to cooperate with or permit any audit or inspection by Better Blend or its agents or contractors is a breach of the Franchise Agreement. Additionally, Better Blend may set a minimum score requirement for inspections, and failure to meet or exceed this minimum score will also be considered a default under the agreement. Franchisees are expected to correct any deficiencies noted during an inspection as soon as reasonably practical.