What is a Better Blend franchisee required to disclose to Better Blend regarding the business?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
- (c) Franchisee shall provide Certificates of Insurance evidencing the required coverage to BBF prior to opening and upon annual renewal of the insurance coverage, as well as at any time within 15 days after request from BBF.
Franchisee shall promptly notify BBF if Franchisee becomes aware of any possible infringement of a Mark by a third party.
13.1 Confidential Information. With respect to all Confidential Information, Franchisee shall (a) adhere to all procedures prescribed by BBF for maintaining confidentiality, (b) disclose such information to its employees only to the extent necessary for the operation of the Business, (c) not use any such information in any other business or in any manner not specifically authorized in
writing by BBF, (d) exercise the highest degree of diligence and effort to maintain the confidentiality of all such information during and after the term of this Agreement, (e) not copy or otherwise reproduce any Confidential Information, and (f) promptly report any unauthorized disclosure or use of Confidential Information. Franchisee acknowledges that all Confidential Information is owned by BBF (except for Confidential Information which BBF licenses from another person or entity). This Section will survive the termination or expiration of this Agreement indefinitely.
Guarantor acknowledges that all customer data collected or generated by the Business and all data collected or generated by the point-of-sale system (other than data regarding employees) is Confidential Information belonging to BBF.
Franchisee must identify itself as the independent owner of the Business in the manner prescribed by BBF.
Franchisee must display at the Business signage prescribed by BBF identifying the Location as an independently owned franchise.
7.10 Payment Systems. Franchisee shall accept payment from customers in any form or manner designated by BBF (which may include, for example, cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems).
7.11 Gift Cards, Loyalty Programs, and Incentive Programs. At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by BBF, in the manner specified by BBF in the Manual or otherwise in writing.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2024 FDD)
According to the 2024 Better Blend Franchise Disclosure Document, a franchisee must disclose specific information and adhere to certain standards to Better Blend Franchising, LLC (BBF). Franchisees are required to provide Certificates of Insurance evidencing the required coverage to BBF prior to opening and upon annual renewal of the insurance coverage, as well as at any time within 15 days after request from BBF. Franchisees must promptly notify BBF if they become aware of any possible infringement of a Mark by a third party.
Better Blend requires franchisees to maintain confidentiality regarding the System. Franchisees must adhere to BBF's prescribed procedures for maintaining confidentiality, disclose confidential information to employees only to the extent necessary for business operation, avoid using such information in any other business unless authorized by BBF, and report any unauthorized disclosure or use of confidential information. Franchisees acknowledge that all customer data collected or generated by the Business and all data collected or generated by the point-of-sale system (other than data regarding employees) is Confidential Information belonging to BBF.
Better Blend also mandates that franchisees identify themselves as independent owners of the Business in a manner prescribed by BBF and display signage identifying the Location as an independently owned franchise. Franchisees are obligated to accept payment from customers in any form or manner designated by BBF, which may include cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems. Franchisees must also participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs designated by BBF.
These requirements ensure that Better Blend franchisees operate within the established System, protect the brand's confidential information and trademarks, and maintain consistent standards for customer interaction and payment processing. Franchisees should be aware of these obligations to avoid potential breaches of the franchise agreement.