What must a Better Blend franchisee do if an item used or sold in their business is recalled?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
- 8.6 Product Recalls. If BBF or any vendor, supplier, or manufacturer of an item used or sold in Franchisee's Business issues a recall of such item or otherwise notifies Franchisee that such item is defective or dangerous, Franchisee shall immediately cease using or selling such item, and Franchisee shall at its own expense comply with all instructions from BBF or the vendor, supplier, or manufacturer of such item with respect to such item, including without limitation the recall, repair, and/or replacement of such item.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, if Better Blend or any vendor, supplier, or manufacturer issues a recall of an item used or sold in a franchisee's business, or notifies the franchisee that an item is defective or dangerous, the franchisee must immediately stop using or selling the item.
Furthermore, the franchisee is responsible for complying with all instructions from Better Blend or the vendor, supplier, or manufacturer regarding the item. This includes, without limitation, the recall, repair, and/or replacement of the item, and the franchisee bears the expense of this compliance.
This clause places the onus on the franchisee to act swiftly and decisively in the event of a product recall, ensuring customer safety and minimizing potential liability. It is important for prospective franchisees to understand that they will bear the costs associated with recalls, and they should factor this potential expense into their financial planning.