In a dispute about the Better Blend Manual's contents, which version controls?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
11.1 Manual; Modification. The Manual, and any part of the Manual, may be in any form or media determined by BBF. BBF may supplement, revise, or modify the Manual, and BBF may change, add or delete System Standards at any time in its discretion. BBF may inform Franchisee thereof by any method that BBF reasonably deems appropriate (which need not qualify as "notice" under Section 18.9). In the event of any dispute as to the contents of the Manual, BBF's master copy will control.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, the master copy of the Manual maintained by Better Blend Franchising, LLC will control in the event of any dispute regarding the contents of the Manual. The Manual contains Brand Standards that franchisees must adhere to. The Manual may be in any form or media determined by Better Blend.
Better Blend retains the right to supplement, revise, or modify the Manual and change, add, or delete System Standards at any time at its discretion. Better Blend may inform franchisees of these changes through any method it reasonably deems appropriate, without needing to provide formal notice as defined in the agreement.
This clause gives Better Blend significant control over the operating standards and procedures for all franchise locations. It is important for a prospective franchisee to understand that the terms of their franchise can change based on updates to the Manual. Franchisees should stay informed of any updates to the Manual, as the master copy held by Better Blend will be the controlling document in any dispute.