What constitutes a 'Data Security Event' according to Better Blend?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
- "Data Security Event" means any act, both actual or suspected, that initiates either internally or from outside the Business' computers, point-of-sale terminals, and other technology or networked environment and violates any laws or explicit or implied security policies, including attempts (either failed or successful) to gain unauthorized access (or to exceed authorized access) to the System, other Better Blend businesses, or their data or to view, copy, or use Privacy Information or Confidential Information without authorization or in excess of authorization; unwanted disruption or denial or service; unauthorized use of a system for processing or storage of data; and changes to system hardware, firmware, or software characteristics without BBF's knowledge, instruction, or consent.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, a 'Data Security Event' encompasses a broad range of actions, whether actual or suspected, that compromise the security of the Better Blend system. This definition extends to both internal and external threats originating from the business's computers, point-of-sale terminals, and other networked environments.
Specifically, a Data Security Event includes any violation of laws or security policies, whether explicit or implied. This incorporates attempts to gain unauthorized access to the system, other Better Blend businesses, or their data. It also covers instances where authorized access is exceeded, leading to the unauthorized viewing, copying, or use of Privacy Information or Confidential Information.
Furthermore, the definition includes unwanted disruptions or denial of service, unauthorized use of systems for data processing or storage, and any changes to system hardware, firmware, or software characteristics without Better Blend's knowledge, instruction, or consent. This comprehensive definition highlights the importance Better Blend places on data security and the various ways in which a franchisee's system could be compromised.