What agreements must a Better Blend franchisee enter into related to technology?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
- 7.7 Technology. Without limiting the generality of Section 7.1 or Section 8.1, Franchisee shall acquire and use all Technology required by BBF.
BBF has the right to prohibit Franchisee from using any Technology which is not approved or required by BBF.
Franchisee shall enter into any subscription and support agreements related to the Technology that BBF may require.
Franchisee shall upgrade, update, or replace any Technology from time to time as BBF may require.
Franchisee shall protect the confidentiality and security of all Technology, and Franchisee shall abide by any System Standards related thereto.
Franchisee shall give BBF unlimited access to Franchisee's Technology used in the Business, by any means designated by BBF.
Despite Franchisee's obligation to acquire and use Technology according to System Standards, Franchisee has sole and complete responsibility for: (a) acquiring, operating, maintaining, and upgrading Franchisee's Technology; (b) the manner in which Franchisee's Technology interfaces with BBF's and any third party's computer system; (c) any and all consequences if Franchisee's Technology is not properly operated, maintained, and upgraded; (d) complying at all times with the most current version of the Payment Card Industry Data Security Standards, and (e) complying at all times with all laws governing the use, disclosure, and protection of Privacy Information.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2024 FDD)
According to the 2024 Better Blend Franchise Disclosure Document, franchisees are required to acquire and use all technology mandated by Better Blend. Better Blend retains the right to disallow the use of any technology not approved or required by them.
Specifically, a Better Blend franchisee must enter into any subscription and support agreements related to the required technology. They are also obligated to upgrade, update, or replace any technology as directed by Better Blend. Franchisees must ensure the confidentiality and security of all technology and adhere to any system standards related to it. Better Blend is granted unlimited access to the franchisee's technology used in the business.
Despite these obligations, the Better Blend franchisee is solely responsible for acquiring, operating, maintaining, and upgrading their technology. They are also responsible for how their technology interfaces with Better Blend's and any third party's computer systems, and any consequences arising from improper operation, maintenance, or upgrades. Furthermore, franchisees must comply with the Payment Card Industry Data Security Standards and all laws governing the use, disclosure, and protection of privacy information.