What additional expenses can Better Blend charge for when providing in-person support?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| $500 per instance | On demand | We may charge you $500 for any aspect | |
| of your business which is not in | |||
| compliance with our system specifications | |||
| or the franchise agreement and you fail to | |||
| correct the non-compliance after 30 days’ | |||
| notice. Thereafter, we may charge you | |||
| $250 per week until you correct such non- | |||
| compliance. | |||
| Amount that we | If we pay any amount that you owe or are | ||
| spend on your | required to pay to a third party, you must | ||
| behalf, plus 10% | reimburse us. | ||
| $100 plus interest on | We may charge a late fee if you fail to | ||
| the unpaid amount at | make a required payment when due. | ||
| a rate equal to 18% | |||
| per year (or, if such | |||
| payment exceeds the | |||
| maximum allowed | |||
| by law, then interest | |||
| at the highest rate | |||
| allowed by law) | |||
| $30 (or, if such | |||
| amount exceeds the | |||
| maximum allowed | |||
| by law, then the | |||
| maximum allowed | |||
| by law) | |||
| Our actual costs | Payable if we incur costs (including | ||
| reasonable attorney fees) in attempting to | |||
| collect amounts you owe to us, or | |||
| otherwise enforcing your franchise | |||
| agreement. | |||
| If we conduct a national or regional | |||
| meeting or convention, we will charge | |||
| you the attendance fee even if you do not | |||
| attend. You are responsible for all travel | |||
| and living expenses of attending any such | |||
| meeting or convention. | |||
| If we provide in-person support to you in | |||
| response to your request, we may charge | |||
| this fee plus any out-of-pocket expenses | |||
| (such as travel, lodging, and meals for | |||
| employees providing onsite support). |
Source: Item 6 — OTHER FEES (FDD pages 11–15)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, if a franchisee requests in-person support, Better Blend may charge a fee plus any out-of-pocket expenses. These out-of-pocket expenses include travel, lodging, and meals for employees providing onsite support. This means that in addition to a service fee, a franchisee could incur significant costs related to travel and accommodation for Better Blend personnel.
This policy is fairly standard in the franchise industry, as franchisors often pass on the direct costs of providing specialized on-site assistance. It is important for a prospective Better Blend franchisee to understand that requesting in-person support could lead to unpredictable and potentially substantial expenses beyond the standard franchise fees. Franchisees should carefully consider whether remote support options are sufficient before requesting on-site visits.
Prospective franchisees should inquire about the typical cost range for such support visits, including average travel expenses and daily rates for lodging and meals. Understanding these potential costs will allow franchisees to budget appropriately and make informed decisions about when and if to request in-person assistance from Better Blend.