factual

Under the Best Western Rate Levels System Enhancement, can a property manipulate availability for an individual rate plan in LYNX after Rate Levels are implemented?

Best_Western Franchise · 2025 FDD

Answer from 2025 FDD Document

    1. Once Rate Levels are implemented for a Property, the Property will no longer be able to manipulate availability for an individual rate plan in LYNX; rather, the Property will manipulate availability for a Rate Level.

Source: Item 23 — Receipts (FDD pages 108–413)

What This Means (2025 FDD)

According to Best Western's 2025 Franchise Disclosure Document, after the Rate Levels are implemented for a property, the property will no longer be able to manipulate availability for an individual rate plan in LYNX. Instead, the property will manipulate availability for a Rate Level.

Best Western organizes all LYNX rate plans into Rate Levels, where each rate plan is linked to one Rate Level that determines its availability. The first Rate Level represents BAR (Best Available Rate), and standard LYNX rate plans with Last Room Availability (LRA) are linked to BAR. Properties can adjust individual room type and total room counters for the BAR Rate Level, and it has the full range of status conditions currently supported for rate plans, which the property can also adjust. Members can choose to link other rate plans with BAR at their discretion.

There are 7 additional Rate Levels beyond BAR, giving a total of 8. Each Rate Level has individual room type and total room counters that the property can adjust, along with the full range of status conditions. Members can use any number of these additional Rate Levels, name each one, and determine which rate plans are linked to each Rate Level. Members can change the Rate Level link for any rate plan except those LRA plans automatically linked to BAR. The property will continue to manage rates as they do today, as the implementation of Rate Levels will not impact how rates for rate plans are managed. Both static rate plans and percentage-off plans can be linked by the Member to a Rate Level.

Best Western provides the ability to view and adjust availability for Rate Levels through Member Web and, depending on the PMS vendor's development and upgrade schedule, through their Two-Way PMS. Members can name their Rate Levels, change Rate Level names, associate rate plans with Rate Levels, and change those associations, initially manually through EDS but ultimately through Member Web or a similar electronic solution.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.