What are the requirements for a management company operating an Aiden by Best Western System Hotel?

According to Best Western's 2025 Franchise Disclosure Document, Aiden System Hotels are required to hire a management company. This management company must meet Best Western's then-current standards and receive approval from Best Western to operate the property. Best Western retains the right to reject a proposed management company if it determines that the company is unwilling or unable to comply with all requirements under the then-current standards.

This requirement ensures that all Aiden by Best Western hotels maintain a consistent level of quality and service. By mandating that franchisees use approved management companies, Best Western aims to protect its brand reputation and ensure that hotels are operated according to its established standards and procedures.

For a prospective franchisee, this means they will need to select a management company from Best Western's approved list or seek approval for a management company they prefer to use. The approval process may involve demonstrating that the management company meets Best Western's standards and is capable of complying with all requirements. This requirement adds an additional layer of due diligence for franchisees, as they must not only evaluate the franchise opportunity but also the management company they intend to hire. It is important to note that Best Western has the final say in approving the management company, which could impact the franchisee's operational plans.