What are the requirements for housekeeping carts at a Best Western location?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- 500.56 Best Western's certification is required for at least one housekeeping supervisory staff person at each Property, with certification costs to be billed to the Property on a cost recovery basis. In the event of turnover of the certified staff person, the Property will have 60 days to certify another member of staff.
500.15 It is required that each Best Western affiliated Member permit assessment of all accommodations, facilities, and procedures by a Best Western accredited assessor to determine compliance with these Rules and Regulations and the Regulatory Documents, and as deemed necessary by the Board. Every effort will be made to provide the Member with advance notification of a scheduled assessment, but it may not always be possible to do so. When possible, not less than 24 hours advance notice will be given. There will be no notice given where an unannounced assessment is intended.
500.16 The quality control assessment program is designed to assist the Member and Best Western Headquarters in identifying potential problems at the Property. The report measures the cleanliness and condition of the Property, the amenities and services furnished, and how well the Member complies with the established Rules and Regulations.
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
Based on the 2025 Best Western Franchise Disclosure Document excerpts, there are no explicit requirements for housekeeping carts. However, the FDD does state that Best Western requires certification for at least one housekeeping supervisory staff person at each property, with certification costs billed to the property on a cost recovery basis. In the event of turnover of the certified staff person, the property will have 60 days to certify another member of staff.
The FDD also states that Best Western Members must permit assessment of all accommodations, facilities, and procedures by a Best Western accredited assessor to determine compliance with the brand's Rules and Regulations and the Regulatory Documents. The quality control assessment program is designed to assist the Member and Best Western Headquarters in identifying potential problems at the Property. The report measures the cleanliness and condition of the Property, the amenities and services furnished, and how well the Member complies with the established Rules and Regulations.
Although the FDD does not specifically mention housekeeping cart requirements, it does emphasize the importance of maintaining cleanliness and condition of the property. It is likely that Best Western has specific standards for housekeeping procedures and equipment, including carts, to ensure brand consistency and guest satisfaction. A prospective franchisee should inquire directly with Best Western about any specific requirements or guidelines related to housekeeping carts during the due diligence process.