What are the requirements for drink machines at a Best Western property?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- 700.43 Bottled or canned water (spring or mineral water) is to be available to the guest on site 24 hours a day, free or at charge (an acceptable solution is to offer water in a vending machine).
Only where tap water is not safe to drink (as determined by the appropriate regulatory authority), there must be a notice in the room and a minimum of 1 liter of bottled water per day will be provided in the room, free of charge.
- 500.39 A. Best Western Member Properties which do not have on-site, full-service restaurants, shall be required to provide a complimentary (free of charge) breakfast buffet consisting of the following:
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- A breakfast buffet must include
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- (a. through r.):
- f. Guest-accessible refrigerated juice dispensing machine offering a choice of at least two juices from an approved distributor and manufacturer: one must be orange juice. (Not applicable to Best Western Premier product descriptor Properties.)
Due by December 31, 2022
Water dispenser enabling guests to fill their water bottle in public area
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to the 2025 Best Western FDD, bottled or canned water must be available to guests on-site 24 hours a day. This water can be offered free of charge or for a fee. One acceptable method for providing this water is through a vending machine.
Additionally, for Best Western properties that do not have an on-site, full-service restaurant, a complimentary breakfast buffet is required. This buffet must include a guest-accessible refrigerated juice dispensing machine that offers a choice of at least two juices from an approved distributor and manufacturer, with orange juice being one of the options. However, this juice machine requirement does not apply to Best Western Premier properties.
For Best Western Plus properties, a water dispenser enabling guests to fill their water bottles in a public area is due by December 31, 2022. These standards ensure that Best Western provides convenient access to beverages for guests, either through vending options, complimentary breakfast offerings, or water dispensers, depending on the specific brand and property features.