Regarding a Best Western membership cancellation, what is the deadline for the Board to receive a written response from the member if consideration of the matter and vote thereon is done electronically?

According to Best Western's 2025 Franchise Disclosure Document, if the Board considers a membership cancellation and votes on it electronically, the Board or the President/Chief Executive Officer must receive any written response from the member before the matter is transmitted to the Board members for consideration and the vote. This means a Best Western franchisee facing potential cancellation needs to ensure their written response arrives before the electronic transmission to the board occurs.

This requirement ensures that the Board has the opportunity to review the member's response before making a decision. It is the franchisee's responsibility to be aware of when the matter is being transmitted to the board electronically to ensure their response is received in time.

Missing this deadline could mean the Board makes a decision without considering the member's perspective. A prospective Best Western franchisee should clarify with the franchisor how they will be notified of pending cancellation matters and the specific timelines for electronic board consideration to avoid inadvertently missing the response deadline.