What is the range of the General Manager Training Fee that Best Western franchisees must pay?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
make this determination within the 10 day period. You will not open the Property unless and until you receive our written consent to do so.
Training
We provide between three to five days of initial training at the Property (or another location we designate). Your General Manager (defined in Item 15), Voting Representative, the sales manager (if applicable), and all front desk, housekeeping, and maintenance personnel must successfully complete initial training to our satisfaction before you may open and begin operating the Property. You must pay us a General Manager Training Fee in the amount of $320 to $1,700 and a Voting Representative Training Fee in the amount of $100 to $500 in consideration of the initial training programs and brand orientation we provide to new General Managers and Voting Representatives. You must provide accommodations for our trainers at no cost while they provide the initial training at the Property. We will use the Manual and various instructional handouts and online materials as we conduct the initial training program. We will generally schedule initial training after you finish construction of the Property. If any of your required personnel do not successfully complete initial training to our satisfaction, we may require you and/or your personnel to attend additional training programs at the Property or another location we designate in order to achieve the sufficient level of training we require. You also must pay for all travel and living expenses that you and your employees in
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–77)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, franchisees must pay a General Manager Training Fee ranging from $320 to $1,700. This fee covers the initial training programs and brand orientation that Best Western provides to new General Managers.
This initial training is crucial, as the General Manager, Voting Representative, sales manager (if applicable), and all front desk, housekeeping, and maintenance personnel must successfully complete it before the property can open and begin operations. The training, lasting three to five days, takes place at the property or another designated location. Franchisees must also provide accommodations for Best Western's trainers during this period.
In addition to the training fee, franchisees are responsible for covering all travel and living expenses, as well as wages and workers' compensation insurance for their employees attending the initial or any additional required training. If personnel do not successfully complete the initial training, Best Western may require additional training programs, potentially incurring further costs for the franchisee.