What is the monthly fee for Tools For Success for a Best Western property, and when is it due?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
| System (“GMS”) Support Fee | For System Hotels with a PMS waiver, a $1.45 per room per month fee for GMS support is required. | System Hotels with a PMS waiver are required to pay a GMS fee. The GMS is a web-based mobile concierge service that provides communications with a guest pre- arrival, during a stay and at checkout utilizing messaging, email, and SMS text. | |
|---|---|---|---|
| High-Speed Internet Access (“HSIA”) Advocacy Program | $2,100 one-time program participation fee. | Due and payable upon statement receipt. | Fee for hotels to participate in the Advocacy Program to improve HSIA guest satisfaction scores (“GSS”) through system improvements. Required: If GSS scores are below the threshold. Optional: If GSS scores are above the threshold. |
| Tools For Success | $29.76 per month. | Due and payable monthly upon statement receipt. | Fee for online and other education and training resources provided to the Property. |
Source: Item 6 — Other Fees (FDD pages 24–37)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, the "Tools For Success" fee is $29.76 per month. This fee covers the cost of online and other education and training resources provided to the Best Western property. The fee is due and payable monthly upon receipt of the statement.
This fee is a recurring monthly expense that Best Western franchisees should factor into their operating budget. It is important to note that this fee is for online and other education and training resources, which suggests that Best Western places a value on continuous learning and development for its franchisees and their staff.
Prospective franchisees should evaluate the value of these resources and how they can contribute to the success of their Best Western property. Understanding the specific training programs and educational materials included in the "Tools For Success" package can help franchisees determine if the fee is a worthwhile investment.