When is the monthly fee for Best Western's Tools For Success program due?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
| System (“GMS”) Support Fee | For System Hotels with a PMS waiver, a $1.45 per room per month fee for GMS support is required. | System Hotels with a PMS waiver are required to pay a GMS fee. The GMS is a web-based mobile concierge service that provides communications with a guest pre- arrival, during a stay and at checkout utilizing messaging, email, and SMS text. | |
|---|---|---|---|
| High-Speed Internet Access (“HSIA”) Advocacy Program | $2,100 one-time program participation fee. | Due and payable upon statement receipt. | Fee for hotels to participate in the Advocacy Program to improve HSIA guest satisfaction scores (“GSS”) through system improvements. Required: If GSS scores are below the threshold. Optional: If GSS scores are above the threshold. |
| Tools For Success | $29.76 per month. | Due and payable monthly upon statement receipt. | Fee for online and other education and training resources provided to the Property. |
Source: Item 6 — Other Fees (FDD pages 24–37)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, the monthly fee for the Tools For Success program is $29.76. This fee is due and payable monthly upon receipt of the statement.
The Tools For Success program provides online and other education and training resources to the Best Western property. This suggests that franchisees will have access to materials designed to improve their operational knowledge and skills, which could lead to better performance and guest satisfaction.
It is important for prospective franchisees to factor this monthly fee into their operating budget. While $29.76 may seem like a small amount, consistent monthly expenses can add up over time and impact profitability. Franchisees should also inquire about the specific content and benefits of the Tools For Success program to determine its value for their individual property.