What is the minimum notice a Best Western member will receive before a property assessment?

According to Best Western's 2025 Franchise Disclosure Document, members have the right to receive a minimum of 24 hours' notice before a property assessment. However, this is not always possible, and there may be instances where no advance notice is given, particularly for unannounced assessments.

This policy ensures that Best Western maintains its quality standards across all affiliated properties. While the brand aims to provide a 24-hour heads-up, the possibility of unannounced assessments serves as a measure to ensure consistent compliance with regulations and standards.

For a prospective franchisee, this means being prepared for both scheduled and surprise assessments. While you can generally expect a day's notice, you should always maintain your property to Best Western standards to avoid any issues during unannounced visits. This includes cleanliness, maintenance, and adherence to all brand regulations.

The ability to conduct unannounced assessments allows Best Western to ensure consistent quality and adherence to brand standards across all its properties, which ultimately protects the brand's reputation and customer satisfaction. Franchisees should be aware of this policy and maintain their properties accordingly.