When are Best Western Member Web Booking Commissions billed and due?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
| Marketing and Technology Fees | 2.10% of PRR. See Note 1. | Billed one month in arrears, due and payable upon statement receipt. | See Note 1 for details on what components comprise the Marketing and Technology Fees. |
|---|---|---|---|
| Direct Connect Commissions | Varies by direct connect. | Due and payable upon statement receipt. | Payable as a pass-through commission charge for direct connect delivered reservations through negotiated brand pricing for Expedia, Booking.com, etc. |
| Global Distribution | $7.90 per booking. | Due and payable | Payable for reservations booked |
| Systems (“GDS”) | monthly upon | through GDS and GDS internet | |
| Fee | statement receipt. | travel sites. | |
| Third-Party Internet Booking Fee | $4.60 per booking. | Due and payable monthly upon statement receipt. | Payable for reservations booked through third-party internet booking sites. |
| Third-Party Partner Booking Fee | $2.00 per booking. | Due and payable monthly upon statement receipt. | Payable for reservations booked through our third-party partner. |
| Performance Based Marketing (“PBM”) | 10% of PRR for each reservation received from a digital opportunity. See Note 1. | Due and payable monthly upon statement receipt. | Commission charge for reservations which result from digital opportunity. Subject to amendment by majority vote of System Hotels. |
| Member Web Booking Commissions | 10% of PRR for reservations from North American (N.A.) hotels. 5% of PRR for reservations from international hotels. | Billed one month in arrears. Due and payable monthly upon statement receipt. | Commission charge for reservations the Property receives from N.A. Best Western hotels and/or international hotels. |
| 10% of PRR for reservations to N.A. hotels. 5% of PRR for reservations to international hotels. | Credited one month in arrears. | Commission credit for reservations the Property sends to N.A. Best Western hotels and/or international hotels. |
Source: Item 6 — Other Fees (FDD pages 24–37)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, Member Web Booking Commissions are billed one month in arrears. These commissions are then due and payable monthly upon receipt of the statement.
For North American hotels, the commission is 10% of Property Room Revenue (PRR) for reservations received from other Best Western hotels, while for international hotels, it is 5% of PRR. Conversely, Best Western also credits hotels for reservations they send to other Best Western hotels, with the same percentages applying to North American and international hotels respectively. These credits are also applied one month in arrears.
Understanding the billing and payment schedule for these commissions is crucial for Best Western franchisees to manage their cash flow and reconcile their accounts accurately. Franchisees should carefully review their monthly statements to ensure that the commissions and credits are correctly applied, and promptly address any discrepancies with Best Western.