How should a Best Western member send their written answer to a notification of violation?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- C.
Within twenty-one (21) days after the mailing of the notification of violation, the Member shall make written answer to the charges, which shall be sent by traceable expedited carrier to the President and Chief Executive Officer or his designee.
The answer shall state specifically whether the charged violations will be corrected within the prescribed corrective period or whether the existence of the charged violations is challenged.
If the charged violations have been corrected within the twenty-one (21) days, the answer shall so specifically state.
Additionally, if corrective action may still be taken within the established corrective period, the Member shall notify Best Western when the charged violations have been corrected.
Such notification shall be mailed no later than the last date of the corrective period.
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, a member must provide a written answer to the violation charges within twenty-one (21) days after the notification of violation was mailed. This written answer must be sent to the President and Chief Executive Officer, or their designee, via a traceable expedited carrier.
The response should clearly state whether the member intends to correct the violations within the given corrective period or if they dispute the existence of the violations. If the violations have already been corrected within the 21-day period, the answer must explicitly state this.
Furthermore, if corrective action is still possible within the established corrective period, the member is required to notify Best Western once the violations have been corrected. This subsequent notification must be sent no later than the final day of the corrective period. Failure to respond in a timely manner may result in further action, including potential cancellation of the membership.