When measuring the size of Best Western towels, should the measurements be taken before or after shrinkage?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
Room with one bed:
- 2 bath towels. Minimum size: 25" x 52". Minimum weight per dozen: 12.0 lbs.
- 2 hand towels. Minimum size: 16" x 27". Minimum weight per dozen: 3.0 lbs.
- 2 face cloths. Minimum size: 12" x 12". Minimum weight per dozen: 1.0 lbs.
- The sizes listed above are to be measured on new product before shrinkage.
Room with two beds:
- 3 bath towels. Minimum size: 25" x 52". Minimum weight per dozen: 12.0 lbs.
- 3 hand towels. Minimum size: 16" x 27". Minimum weight per dozen: 3.0 lbs.
- 3 face cloths. Minimum size: 12" x 12". Minimum weight per dozen: 1.0 lbs.
- The sizes listed above are to be measured on new product before shrinkage.
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, the size of bath towels, hand towels, and face cloths should be measured before shrinkage. For a room with one bed, the minimum size for bath towels is 25" x 52", hand towels is 16" x 27", and face cloths is 12" x 12". For a room with two beds, the minimum size for bath towels is 25" x 52", hand towels is 16" x 27", and face cloths is 12" x 12".
This specification ensures that Best Western properties maintain a consistent standard of quality and size for their linens. By requiring measurements before shrinkage, Best Western aims to provide guests with towels that meet the specified dimensions even after washing. This helps to avoid situations where towels become too small or inadequate after being laundered, which could negatively impact guest satisfaction.
For a prospective franchisee, this means that when purchasing terrycloth items, they must ensure that the new products meet the minimum size requirements before they are washed. It may be prudent to purchase slightly larger towels to account for any shrinkage that may occur during the initial washings, ensuring that they still meet Best Western's standards after being laundered. Paying attention to these details helps maintain the quality and standards expected by the Best Western brand.