What are the maintenance requirements for the swimming pool area at a Best Western property?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- 700.35 Every Best Western Property shall provide repair and maintenance of all facilities, equipment, machinery, paving, lighting, electrical systems, plumbing, heating, airconditioning, guest room interior, bathrooms, exterior walls, stairways, swimming pools and equipment, keys and locks, roofs and guttering.
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to the 2025 Best Western Franchise Disclosure Document, each Best Western property is required to provide repair and maintenance for its swimming pools and equipment. This means that franchisees are responsible for ensuring that the swimming pool area is properly maintained and in good working order.
This requirement has several implications for prospective franchisees. First, it means that franchisees will need to budget for the ongoing costs of swimming pool maintenance and repair. These costs can vary depending on the size and type of pool, as well as the frequency of use. Second, franchisees will need to ensure that they have qualified personnel to perform the necessary maintenance and repairs. This may require hiring a professional pool maintenance company or training existing staff.
Maintaining the swimming pool is part of a broader expectation that Best Western properties maintain all facilities to a high standard. Best Western also conducts quality control assessments to ensure compliance with these standards, and properties may face stricter assessment requirements or probationary status for low scores. Therefore, franchisees should prioritize regular maintenance and address any issues promptly to ensure guest comfort, safety, and satisfaction, and to avoid potential penalties or stricter oversight from Best Western.