How long does a Best Western member have to provide a written answer to a notification of violation?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- C.
Within twenty-one (21) days after the mailing of the notification of violation, the Member shall make written answer to the charges, which shall be sent by traceable expedited carrier to the President and Chief Executive Officer or his designee.
The answer shall state specifically whether the charged violations will be corrected within the prescribed corrective period or whether the existence of the charged violations is challenged.
If the charged violations have been corrected within the twenty-one (21) days, the answer shall so specifically state.
Additionally, if corrective action may still be taken within the established corrective period, the Member shall notify Best Western when the charged violations have been corrected.
Such notification shall be mailed no later than the last date of the corrective period.
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, a member has 21 days to provide a written answer after receiving a notification of violation. This written response must be sent via a traceable expedited carrier to the President and Chief Executive Officer or their designee.
The member's answer must clearly state whether they intend to correct the violations within the given corrective period or if they dispute the existence of the violations. If the violations have already been corrected within the 21-day period, the response must specifically state this. Additionally, if there is still time left in the corrective period, the member must notify Best Western when the violations have been fully corrected, ensuring this notification is sent before the corrective period ends.
If Best Western determines that the violations either do not exist, have been corrected, or will be corrected within the allotted time, no further action is required from either party. However, if the member fails to correct the violations within the prescribed period or if Best Western is not satisfied with the corrections, Best Western will notify the member that grounds for cancellation exist. This notice will include a statement of the specific violation that remains uncorrected and the facts supporting the charge.