During Best Western hearings, who determines the order of proceedings, and what opportunity does the member have?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- E. The order of proceeding during hearings shall be as determined by the Board, provided the Member has a full and fair opportunity to present relevant and material evidence in support of his position. The burden of proof of charged violations sufficient to justify cancellation of Membership and of compliance with the procedures required by the Bylaws and these Rules and Regulations shall be upon the Association.
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, the order of proceedings during hearings is determined by the Board of Directors. However, the member is guaranteed a full and fair opportunity to present relevant and material evidence to support their position.
This means that while Best Western's Board sets the structure for the hearing, franchisees have the right to present their case with evidence. The FDD also states that the burden of proof of charged violations sufficient to justify cancellation of Membership and of compliance with the procedures required by the Bylaws and these Rules and Regulations shall be upon the Association.
It is important for prospective franchisees to understand their rights during any hearings and to be prepared to present a well-supported case if necessary. Franchisees should also familiarize themselves with Best Western's Bylaws and Rules and Regulations to ensure they understand the procedures and requirements for hearings.