Is the Best Western franchisee required to provide accommodations for trainers during the initial training at the property?

According to the 2025 Best Western Franchise Disclosure Document, franchisees are required to provide accommodations for Best Western trainers at no cost while they provide initial training at the property. This is a mandatory requirement as part of the initial training program.

Initial training is provided for between three to five days at the property or another designated location. Key personnel, including the General Manager, Voting Representative, sales manager (if applicable), and all front desk, housekeeping, and maintenance personnel, must successfully complete this training before the property can open.

In addition to providing accommodations, the franchisee must also pay a General Manager Training Fee ranging from $320 to $1,700 and a Voting Representative Training Fee ranging from $100 to $500. The franchisee is also responsible for covering all travel and living expenses, wages, and workers' compensation insurance for themselves and their employees while attending the initial or any additional training programs.