What is the fee for a Non-Compliance/Critical Care Visit from Best Western, and when is it due?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
----------------------------------------------------------------------------------------| | Regional Services Visit to Property | $2,400 per day | Due and payable upon statement receipt. | Visit to Property for training and assistance that we determine is required or that you request. | | Specialized 2-Day Property Visit | $2,400 | Due and payable upon statement receipt. | Board mandated Regional Services ("RS") assistance visit to improve Property performance. RS visit is required for multiple low scores (scores of 800-839) within 24 months. | | Design Visit to Property | $2,650 | Due and payable upon statement receipt. | Design visit to Property (e.g., to create Property Improvement Plan ("PIP"), compliance with PIP, etc.). | | Pre-Hearing | $4,500 | Payable prior to the | Fee if you request a Board | | Administrative Fee | | hearing. | hearing.
Source: Item 6 — Other Fees (FDD pages 24–37)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, the fee for a Regional Services Visit to a property is $2,400 per day. This fee is charged when Best Western determines that a visit for training and assistance is required, or if the franchisee requests it. Payment is due upon receipt of the statement.
Additionally, Best Western charges $2,400 for a Specialized 2-Day Property Visit. This visit is mandated by the Board for Regional Services assistance to improve property performance, specifically when a property receives multiple low scores (scores of 800-839) within a 24-month period. This fee is also due upon receipt of the statement.
While neither of these visits are explicitly called a "Non-Compliance/Critical Care Visit," the Regional Services Visit or Specialized 2-Day Property Visit appear to be the closest equivalents for addressing issues of concern or non-compliance. It is important for a prospective franchisee to clarify with Best Western the specific circumstances that would trigger these visits and associated fees.