What is the estimated cost for the Telephone System for a Best Western Vīb, GLō, or Aiden franchise?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
Two-Way Interface Maintenance Fee | $0 to $669 per month | | HMSS Monthly Maintenance Fee | $130 per month, per Property |
| Vīb, GLō, Aiden | Cost Estimate |
|---|---|
| Initial Purchase Price: | |
| PMS Hardware (2 Workstations) | $13,200 |
| Point of Sale Hardware (4 EMV Devices, | $4,000 |
| Installation, PMS Interface) | |
| Telephone System | $35,600 |
| Secure Printing (Public Space) | $6,000 |
| Guest Wireless Solution | $23,000 |
| (WIFI) | |
| (Gateway, | |
| Switches, UPS, Cabling, etc.) | |
| Electronic | $30,000 |
| Door | |
| Locking | |
| System | |
| (Onity | |
| preferred) | |
| Televisions (Public Space) | $7,000 |
| eConcierge System | $28,000 |
| Hotel Managed Security Service (HMSS) One Time Installation Fee | Typically, $2,100 - $3,500 |
| BWI | $1,500 |
| Two-Way System Installation Fee | |
| PMS System Installation Fee | $995 |
| Ongoing Fees: | |
| PMS Support Fee and GMS Support Fee | $3.97 per room per month for the Aut |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 66–77)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, the estimated initial purchase price for a telephone system for a Vīb, GLō, or Aiden franchise is $35,600. This is a component of the broader technology infrastructure required when establishing one of these Best Western branded hotels.
Prospective franchisees should factor this cost into their initial investment calculations. It is important to note that this is just an estimate, and the actual cost may vary depending on the specific system chosen and vendor pricing at the time of purchase. Franchisees should confirm whether this cost includes installation, training, and any ongoing support fees.
It is also important to consider that technology costs can change, and upgrades or replacements may be necessary over time. Therefore, franchisees should budget for ongoing technology expenses in addition to the initial purchase price. Understanding the expected lifespan of the telephone system and potential upgrade costs will help in long-term financial planning.