Can Best Western enter into exclusive purchasing arrangements in the future?

According to Best Western's 2025 Franchise Disclosure Document, Best Western has the ability to enter into exclusive purchasing arrangements for particular products or services in the future, requiring franchisees to purchase from approved suppliers or distributors. Currently, franchisees may purchase most products and services from any source, provided they meet the standards outlined in the Regulatory Documents.

Best Western mandates specific suppliers for certain items, such as signage, linens, terry products, bath amenities, and ICare® items. Additionally, franchisees must license the System's PMS from AutoClerk Cloud PMS, an affiliate of Best Western. The brand also requires franchisees to use its approved rate shopping service and rate optimization software subscription program. These existing requirements highlight Best Western's control over certain aspects of the supply chain and its ability to direct franchisee spending.

This ability to establish exclusive purchasing arrangements in the future could impact a franchisee's operating costs and flexibility. While franchisees currently have some freedom in sourcing products and services, Best Western could narrow these options, potentially affecting profit margins. Franchisees need to stay informed about any changes to approved supplier lists and purchasing requirements to ensure compliance and manage costs effectively. It is also important to note that Best Western can change the standards and specifications in the Regulatory Documents, which could affect the types, models, and brands of products and services a property uses.