What details must be included in the written notice of violation sent by Best Western?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
In the event the Member does not correct the charged violations within the prescribed corrective period and notify Best Western in writing of such event, or if the charged violations have not been corrected to Best Western's satisfaction, then the President and Chief Executive Officer or his designee shall give notice to the Member by traceable expedited carrier, that grounds for cancellation exist.
The notice shall contain:
Statement of the specific violation that has not been satisfactorily corrected;
Statement of the facts upon which the violation charged is based;
Source: Item 23 — Receipts (FDD pages 108–413)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, if a member fails to correct charged violations within the prescribed period, and does not notify Best Western in writing, or if the violations are not corrected to Best Western's satisfaction, Best Western will send a notice of cancellation. This notice must include a statement of the specific violation that has not been satisfactorily corrected and a statement of the facts upon which the violation is based.
This means that Best Western franchisees facing potential cancellation will receive a formal written notice detailing exactly what they have failed to fix and the factual basis for that determination. This level of detail is important as it provides the franchisee with a clear understanding of the issues at hand, allowing them to potentially contest the findings or take further corrective action if possible.
It is important to note that Best Western has the right to cancel or terminate a membership if its continuation would be contrary to the interests of Best Western, its affiliates, subsidiaries, members, or the public image, goodwill, or reputation of any such entity or the "Best Western" name and Best Western Identifying Marks. Such reasons include, by way of example only, conduct of an owner, lessee, Voting Member, or management staff that includes offensive, inappropriate, or discriminatory acts or speech.