Does Best Western authorize its employees to make financial performance representations?
Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a Member's future financial performance or the past financial performance of company-owned or Member-owned outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the licensor's management by contacting Jay Pricher, General Counsel and Corporate Secretary of Best Western International, Inc., at 6201 N. 24th Parkway, Phoenix, AZ 85016, 602-957-4200, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD page 93)
What This Means (2025 FDD)
According to Best Western's 2025 Franchise Disclosure Document, Best Western does not authorize its employees or representatives to make any representations, either orally or in writing, about a member's future financial performance or the past financial performance of company-owned or member-owned outlets.
However, if a prospective franchisee is purchasing an existing outlet, Best Western may provide the actual records of that outlet. This is a common practice in franchising, as it allows potential franchisees to review the financial history of a specific location.
The FDD instructs prospective franchisees to report any other financial performance information or projections of future income they receive to Best Western's management, the Federal Trade Commission, and the appropriate state regulatory agencies. This is to protect potential franchisees from misleading or inaccurate information.