What is the timeframe for Best Brains to provide written approval of advertising materials submitted by a franchisee?
Best_Brains Franchise · 2025 FDDAnswer from 2025 FDD Document
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- We Must Approve Advertising. You may only use advertising material not prepared or previously approved by us, by submitting it to us for approval. If you do not receive written approval within fourteen days after the date of receipt by us of the materials, we will be deemed to have disapproved. You will have access to corporate provided social media and the ability to use and post pursuant to our guidelines, but we will have master rights on such social media, and can change or edit your posts. You also must abide by our guidelines with respect to any digital chat communication tools that you use.
Source: Item 23 — RECEIPTS (FDD pages 42–190)
What This Means (2025 FDD)
According to Best Brains' 2025 Franchise Disclosure Document, franchisees must submit advertising materials not prepared or previously approved by Best Brains for approval. Best Brains has fourteen days to provide written approval after receiving the materials.
If a franchisee does not receive written approval within this fourteen-day timeframe, Best Brains will be deemed to have disapproved the advertising materials. This implies that franchisees need to factor in this review period when planning their advertising campaigns to ensure compliance with Best Brains' requirements.
Best Brains also provides franchisees with access to corporate-provided social media content, which franchisees can use and post according to Best Brains' guidelines. However, Best Brains retains master rights over such social media and can change or edit franchisee posts. Franchisees must also adhere to Best Brains' guidelines for any digital chat communication tools they use. Franchisees are not allowed to create or manage their own websites or domains associated with their Best Brains business; instead, each location has a dedicated section on Best Brains' website, for which franchisees must provide new content according to Best Brains' guidelines.