Can Best Brains revoke approval of a supplier, and if so, how will Best Brains notify the franchisee?

According to Best Brains' 2025 Franchise Disclosure Document, Best Brains has the authority to revoke approval of a supplier at any time and for any reason. This means that even if a franchisee has received approval to use a particular supplier, Best Brains can later rescind that approval. This could force a franchisee to switch suppliers, potentially disrupting their operations and possibly incurring additional costs.

Best Brains will notify franchisees of any revocation of supplier approval through the Operations Manual or other written bulletin. The Operations Manual is a confidential document that contains the standards and specifications that Best Brains issues and modifies. This means franchisees need to stay updated with the Operations Manual and any written bulletins to ensure they are using approved suppliers.

This policy is fairly common in franchising, as franchisors want to maintain quality control and consistency across their systems. However, the fact that Best Brains can revoke approval "for any reason" gives them broad discretion and introduces some uncertainty for franchisees. Prospective franchisees should carefully consider this provision and discuss with Best Brains what types of reasons might lead to a revocation of supplier approval.