How will Best Brains respond if I notify them of a potential issue with the proprietary or copyrighted materials?

According to the 2025 Best Brains FDD, there is no specific obligation in the Franchise Agreement that requires Best Brains to protect a franchisee's rights regarding the use of proprietary or copyrighted materials. However, Best Brains states that it will respond to information about potential issues as it deems appropriate. This means that while Best Brains acknowledges the importance of these materials, their response to any potential infringement or challenge is discretionary.

This approach carries implications for a prospective franchisee. While Best Brains intends to address such issues, the level and type of support provided are not guaranteed. This contrasts with some franchise systems that have explicit obligations to protect franchisees' use of intellectual property.

Given this discretionary approach, a prospective Best Brains franchisee should seek clarification from Best Brains regarding what actions they might take if a franchisee's use of copyrighted materials is challenged. Understanding Best Brains's typical response in such situations can help a franchisee better assess the risks and potential costs associated with intellectual property issues. It would be prudent to discuss specific scenarios and request examples of past support provided to other franchisees facing similar challenges.