How does Best Brains provide pre-opening and post-opening operational support?

from the ones the franchisees will use under the franchise agreement. There is no compensation that we must pay for soliciting or accepting orders from near your location.

You must focus your marketing efforts on promoting and enhancing the Franchised Business. You are prohibited from selling products or services by the Internet or by mail order or catalog, unless we first provide written approval. You may accept orders from anywhere. You do not have the right to use other channels of distribution, such as by the Internet or by mail order or catalog to make sales.

4. COMPANY OBLIGATIONS.

• A. Initial Training. We will provide an initial training program for the operation of the Franchised Business.
• 1. If we determine, in our sole discretion, that you do not pass the training program, we shall have the right to terminate this Agreement, effective upon delivery of written notice to you. We will not be liable to return any franchise fee or pay any costs or expenses incurred by you if we terminate this Agreement because you do not pass the training program
• 1. We encourage you to begin training before incurring any costs or expenses related to the planned opening of the Franchised Business.
• B. Supervision and Assistance. We will provide pre-opening and post-opening operational support which we may offer in person, over the phone, or electronically, as we deem appropriate.

We will provide additional assistance upon written request. This additional assistance will incur a cost to you based on our then current fee for our personnel to perform such assistance and other reasonable expenses, including transportation and lodging.

• C.

Source: Item 23 — RECEIPTS (FDD pages 42–190)