Where must I mediate a claim against Best Brains?
Best_Brains Franchise · 2025 FDDAnswer from 2025 FDD Document
- **I.
Mediation.** Before you may bring any Claim against us in court, you agree to try for a period of 60 days to mediate such claim before a mutually agreed to mediator in the city or county where our headquarters are located.
If we can not mutually agree on a mediator, you and we agree to use the mediation services of the American Arbitration Association ("AAA), and split any AAA and mediator fees equally.
Source: Item 23 — RECEIPTS (FDD pages 42–190)
What This Means (2025 FDD)
According to Best Brains' 2025 Franchise Disclosure Document, before a franchisee can bring any claim against Best Brains in court, they must first attempt to mediate the claim for 60 days. This mediation must occur before a mutually agreed-upon mediator in the city or county where Best Brains' headquarters is located.
If Best Brains and the franchisee cannot agree on a mediator, they must use the mediation services of the American Arbitration Association (AAA). In this case, the franchisee and Best Brains will equally split any AAA and mediator fees.
This mediation clause is a common practice in franchising, intended to resolve disputes efficiently and avoid costly litigation. Franchisees should be aware of this requirement and factor in the time and potential costs associated with mediation before pursuing legal action against Best Brains.