For how long must I try to mediate a claim against Best Brains before bringing it to court?
Best_Brains Franchise · 2025 FDDAnswer from 2025 FDD Document
Before you may bring any Claim against us in court, you agree to try for a period of 60 days to mediate such claim before a mutually agreed to mediator in the city or county where our headquarters are located.
If we can not mutually agree on a mediator, you and we agree to use the mediation services of the American Arbitration Association ("AAA), and split any AAA and mediator fees equally.
Source: Item 23 — RECEIPTS (FDD pages 42–190)
What This Means (2025 FDD)
According to Best Brains' 2025 Franchise Disclosure Document, before a franchisee can bring any claim against Best Brains in court, they must first attempt to mediate the claim for 60 days. This mediation must occur before a mutually agreed-to mediator in the city or county where Best Brains' headquarters is located.
If Best Brains and the franchisee cannot agree on a mediator, they must use the mediation services of the American Arbitration Association (AAA). The franchisee and Best Brains will equally split any AAA and mediator fees.
This mediation requirement is a common clause in franchise agreements. It aims to resolve disputes outside of court, potentially saving both parties time and money. However, it's important to note that mediation may not always be successful, and the franchisee may still need to pursue legal action after the 60-day period.