What kind of operational support does Best Brains provide after opening a franchise?
Best_Brains Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. Supervision and Assistance. We will provide pre-opening and post-opening operational support which we may offer in person, over the phone, or electronically, as we deem appropriate.
We will provide additional assistance upon written request. This additional assistance will incur a cost to you based on our then current fee for our personnel to perform such assistance and other reasonable expenses, including transportation and lodging.
- D. Operations Manual. We shall lend or make available to you a copy of our Operations Manual. We may modify the Manual from time to time to adjust for changes in legal, competitive, or technological changes or to improve in the marketplace. You agree to abide by the then current Operations Manual in effect.
- J. Certification Fee. You must get training/operations manual certified every 3 years and upon renewal and agree to pay to us $50 for each attempt to obtain certification.
- K. Grand Opening Representative Fee. Before opening for business, you must pay to us a Grand Opening Representative Fee of $3,500, which covers travel, lodging, and other costs for a Corporate Representative to attend your Grand Opening.
- C. Fee Collection. We reserve the right to collect fees from clients on your behalf and to disburse the appropriate funds to you less Royalty Fees, Brand Development Fund contributions or other amounts that you may owe to us. You agree to sign all documents that we may require in order to give effect to the provisions of this Section.
Source: Item 23 — RECEIPTS (FDD pages 42–190)
What This Means (2025 FDD)
According to Best Brains' 2025 Franchise Disclosure Document, Best Brains provides both pre-opening and post-opening operational support. This support can be offered in person, over the phone, or electronically, depending on what Best Brains deems appropriate. Additionally, Best Brains will provide further assistance upon written request from the franchisee; however, this additional support will incur a cost based on their current fee for personnel and other reasonable expenses like transportation and lodging.
Best Brains also lends or makes available a copy of their Operations Manual to franchisees. This manual may be modified from time to time to adjust for changes in legal, competitive, or technological landscapes, or to improve in the marketplace. Franchisees are expected to abide by the most current version of the Operations Manual.
Furthermore, Best Brains reserves the right to collect fees from clients on behalf of the franchisee and then disburse the appropriate funds, after deducting Royalty Fees, Brand Development Fund contributions, or any other amounts owed to Best Brains. Franchisees must sign all necessary documents to enable this fee collection process. Franchisees must also get their training/operations manual certified every 3 years and upon renewal, and agree to pay $50 for each attempt to obtain certification. Before opening for business, franchisees must pay a $3,500 Grand Opening Representative Fee, which covers travel, lodging, and other costs for a Corporate Representative to attend the grand opening.