What happens if a Best Brains franchisee fails to reimburse Best Brains for telephone service costs?
Best_Brains Franchise · 2025 FDDAnswer from 2025 FDD Document
- (i) We shall notify the you of monthly of the cost of such telephone service and you shall, within five days of receipt of such a bill, reimburse us for our costs in maintaining telephone numbers for the Franchised Business.
- (ii) If you do not so reimburse us, we may instruct the telephone service provider to terminate such telephone number(s) or to transfer such number(s) to us or our designee.
Source: Item 23 — RECEIPTS (FDD pages 42–190)
What This Means (2025 FDD)
According to Best Brains' 2025 Franchise Disclosure Document, Best Brains will notify the franchisee monthly of the cost of telephone service for the franchised business. The franchisee is then required to reimburse Best Brains within five days of receiving the bill.
If the Best Brains franchisee fails to reimburse Best Brains for these telephone service costs, Best Brains has the right to instruct the telephone service provider to either terminate the telephone number or transfer the number to Best Brains or their designee. This could disrupt the franchisee's business operations and customer communications.
It is important for prospective Best Brains franchisees to understand and budget for these ongoing telephone service costs and to ensure timely reimbursement to avoid potential disruptions to their business. Franchisees should clarify with Best Brains exactly what telephone services are included and how the costs are calculated to prevent misunderstandings.