Before bringing a claim against Best Brains in court, what must I attempt to do?
Best_Brains Franchise · 2025 FDDAnswer from 2025 FDD Document
- **I.
Mediation.** Before you may bring any Claim against us in court, you agree to try for a period of 60 days to mediate such claim before a mutually agreed to mediator in the city or county where our headquarters are located.
If we can not mutually agree on a mediator, you and we agree to use the mediation services of the American Arbitration Association ("AAA), and split any AAA and mediator fees equally.
Source: Item 23 — RECEIPTS (FDD pages 42–190)
What This Means (2025 FDD)
According to Best Brains' 2025 Franchise Disclosure Document, before a franchisee can bring any claim against Best Brains in court, they must first attempt to resolve the claim through mediation for 60 days. This mediation must occur before a mutually agreed-upon mediator in the city or county where Best Brains' headquarters is located.
If the franchisee and Best Brains cannot agree on a mediator, they must use the mediation services of the American Arbitration Association (AAA). The franchisee and Best Brains will equally split any AAA and mediator fees.
This mediation requirement is a common practice in franchising, intended to encourage dispute resolution outside of the court system, potentially saving both parties time and money. Franchisees should be aware of this requirement and factor it into their decision-making process, as it adds a step before legal action can be pursued.