Under what condition can a Bens Soft Pretzels franchisee offer delivery services?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
You may not engage in catering and delivery services and activities, unless we authorize you. If you want to offer catering or delivery service to customers, you must obtain our prior written approval. Any catering or delivery services must meet our written standards. Any income from catering or delivery services must be included in Gross Sales for purposes of your Royalty and Advertising Fund Fees (as defined below in this Agreement).
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 34)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, a franchisee may not offer catering and delivery services unless Bens Soft Pretzels authorizes it in writing. To offer these services, a franchisee must obtain prior written approval from Bens Soft Pretzels and adhere to their written standards.
Any income derived from catering or delivery services must be included in the franchisee's Gross Sales for the purpose of calculating Royalty and Advertising Fund Fees. This means that Bens Soft Pretzels will collect a percentage of the revenue generated from these services.
This policy ensures that Bens Soft Pretzels maintains control over the quality and standards of its brand, even when services are extended beyond the physical store location. It also allows Bens Soft Pretzels to benefit financially from any additional revenue streams franchisees generate through catering and delivery services.