When is the Bens Soft Pretzels training expected to be conducted before the store opening?

According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the training for franchisees and their employees is expected to occur within one month before the store opens. This training period typically falls approximately three to eight months after signing the Franchise Agreement.

The initial training program consists of five days of instruction on operating a Bens Soft Pretzels store. While there are no additional fees for the training itself, franchisees are responsible for covering all travel and living expenses incurred during the training period for themselves and their employees. Both the franchisee and their manager are required to successfully complete the training program to the franchisor's satisfaction. Failure to do so could result in the termination of the Franchise Agreement, without a refund of the franchise fee or reimbursement of any incurred costs.

The FDD indicates that Bens Soft Pretzels aims to be flexible in scheduling training to accommodate the schedules of their personnel, franchisees, and their employees. Currently, there are no fixed monthly or bi-monthly training schedules, suggesting that training dates are arranged on a case-by-case basis. This flexibility could be beneficial for franchisees with specific scheduling needs, but it also means that franchisees should be prepared to adjust their schedules to align with the franchisor's availability.