Based on the 2025 Franchise Disclosure Document, the timeframe for resolving a dispute through mediation for Ben's Soft Pretzels is not explicitly detailed. However, the North Dakota Addendum provides some stipulations for franchisees in that state.

Specifically, the addendum states that for North Dakota franchisees, any mediation or arbitration will be held at a site agreeable to all parties and that the laws of the State of North Dakota will govern any dispute. This suggests that while Ben's Soft Pretzels may have standard dispute resolution processes, these can be modified based on state-specific laws and mutual agreement.

Prospective franchisees should inquire with Ben's Soft Pretzels about the typical steps and expected timelines for mediation, as well as any variations based on the franchisee's location. Understanding these processes is crucial for anticipating potential legal or business disputes and how they would be resolved.