What is the timeframe for resolving a dispute through mediation with Bens Soft Pretzels?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
NORTH DAKOTA ADDENDUM TO FRANCHISE DISCLOSURE DOCUMENT
Item 17, Additional Disclosures. The following statements are added to Item 17:
Pursuant to the North Dakota Franchise Investment Law, any provision requiring franchisees to consent to the jurisdiction of courts outside North Dakota or to consent to the application of laws of a state other than North Dakota is void. Any mediation or arbitration will be held at a site agreeable to all parties. The laws of the State of North Dakota will govern any dispute.
Source: Item 22 — CONTRACTS (FDD pages 46–47)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, the timeframe for resolving a dispute through mediation with Ben's Soft Pretzels is not explicitly detailed. The document does not specify a set period within which mediation must occur or conclude.
However, for franchisees in North Dakota, the FDD includes an addendum that states "Any mediation or arbitration will be held at a site agreeable to all parties. The laws of the State of North Dakota will govern any dispute." This suggests that while Ben's Soft Pretzels may have standard dispute resolution procedures, the location of mediation or arbitration for North Dakota franchisees must be mutually agreed upon.
Prospective franchisees should inquire with Ben's Soft Pretzels about the typical duration of the mediation process, the steps involved, and any associated costs. Understanding these aspects can help a franchisee prepare for potential disputes and the time commitment required for resolution.