What is the required time commitment for the franchisee or manager to the Bens Soft Pretzels store?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
You must participate in, if we require, up to five days per calendar year of refresher training in the operations and marketing of the Store. The refresher training may or may not take place at an annual convention or business meeting of franchisees which we can require you to attend once per calendar year. The fee for additional training programs or meetings is provided in Item 6 plus you pay all your travel and living expenses.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 34)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Bens Soft Pretzels requires franchisees to participate in ongoing refresher training. Franchisees must participate in up to five days per calendar year of refresher training in the operations and marketing of the store, if required by the franchisor. This refresher training may occur at an annual convention or business meeting of franchisees, which franchisees may be required to attend once per calendar year.
Franchisees are responsible for the fees for additional training programs or meetings as detailed in Item 6 of the FDD, as well as all travel and living expenses associated with the training.
While the FDD specifies the duration of ongoing training, it does not explicitly state the minimum or maximum time commitment required of the franchisee or a manager to operate the Bens Soft Pretzels store on a daily or weekly basis. A prospective franchisee should clarify the expected time commitment with the franchisor to fully understand the operational demands of the franchise.