Who is released in the general release required to transfer a Bens Soft Pretzels franchise?

According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, when transferring a franchise, the franchisee, each owner, and each guarantor must sign a general release. This release covers all claims arising from the Franchise Agreement, the store, or the business relationship between the parties, releasing Bens Soft Pretzels and its affiliates from any liability.

This requirement means that as part of the transfer process, the franchisee gives up any right to sue Bens Soft Pretzels regarding the franchise agreement, the store's operation, or their overall business relationship. This is a standard practice in franchising to provide the franchisor with a clean break from the outgoing franchisee and to prevent future legal claims.

For a prospective franchisee, this condition highlights the importance of understanding all aspects of the franchise agreement before seeking a transfer. It also emphasizes the need to resolve any outstanding issues or disputes with Bens Soft Pretzels prior to the transfer, as the general release will prevent any future claims. The franchisee should seek legal counsel to fully understand the implications of signing such a release.