Who provides the training for Bens Soft Pretzels?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
All training in this Item 11 The training is provided by Scott Jones and by Brian Krider who each have over 5 years of soft pretzel store experience. Mr. Jones who has been our President and Mr. Krider who has been our Vice President have each trained BEN'S SOFT PRETZELS personnel since 2008. The Manual will be used as the principal instructional manual.
In addition to the above training, we provide you pre-opening and opening on-the-job supervision and assistance at the premises of your Store for approximately five days near the time of the opening of your Store.
Ongoing Training. You must participate in, if we require, up to five days per calendar year of refresher training in the operations and marketing of the Store. The refresher training may or may not take place at an annual convention or business meeting of franchisees which we can require you to attend once per calendar year. The fee for additional training programs or meetings is provided in Item 6 plus you pay all your travel and living expenses.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels FDD, the training is provided by Scott Jones and Brian Krider. Both individuals have over five years of experience in soft pretzel stores. Since 2008, Mr. Jones, who is the President, and Mr. Krider, who is the Vice President, have trained Bens Soft Pretzels personnel. The training program utilizes the manual as the main instructional tool.
In addition to the initial training, Bens Soft Pretzels provides pre-opening and on-the-job supervision and assistance at the franchisee's store for about five days around the store's opening. This on-site support aims to help the franchisee start their business smoothly.
Bens Soft Pretzels may also require franchisees to participate in up to five days per calendar year of refresher training in operations and marketing. This refresher training might occur at an annual convention or business meeting. The franchisee is responsible for travel and living expenses for any additional training programs or meetings, and Item 6 of the FDD outlines the fees for these programs.