Does Bens Soft Pretzels provide any training to franchisees on how to use approved equipment?

Based on the 2025 Franchise Disclosure Document, Bens Soft Pretzels' "System" involves specific equipment. The FDD defines the "System" as the "BEN'S SOFT PRETZELS System, which consists of distinctive food selection and presentation, unique recipes, methods and procedures, equipment, interior and exterior accessories, color schemes, products, services, method of operation, marketing and advertising programs, management programs, standards, specifications and proprietary information, all of which we may change modify and change from time to time."

However, the excerpt does not explicitly state whether Bens Soft Pretzels provides training to franchisees on the use, maintenance, or repair of this equipment. While the franchise agreement emphasizes adherence to the brand's established standards and methods, it does not detail the specifics of equipment training.

A prospective franchisee should inquire with Bens Soft Pretzels about the availability, scope, and cost of any equipment-related training programs to fully understand the support provided.