Does the Bens Soft Pretzels POS System include a credit card processing system?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
G to the Franchise Agreement.
The POS System includes all hardware and software used in the operation of the Store, including electronic point-of-sale cash registers and any designated software used to record and analyze sales, customer count, average check amount, customer data, labor, inventory, product usage, employee information and tax information. The POS System also will include any credit card processing system and/or gift card processing system we designate. We require that you use the complete bundle including
point of sale hardware and software system for collecting detailed sales information and generating various sales reports and the payments processing system provided by our approved supplier. We have independent access to the information and data you maintain; and there are no contractual limitations on our right to access the information and data. We are not obligated to repair the computer system or any of the hardware associated with the point of sale system.
You may be required to pay certain fees to our designated approved supplier on a monthly basis, which at the time of this Disclosure Document are approximately $279.50. You also pay an initial implementation fee of up to $2500 for the purchase of hardware. You do not pay any separate amount for the cost of purchasing or leasing the systems nor is there any separate amount you pay for any optional or required maintenance, updating, upgrading or support contracts. You may be required to upgrade or update any computer hardware or software program during the term of the Franchise Agreement. There are no contractual limitations on the frequency or costs associated with this obligation, although we estimate your total annual costs of maintenance and repair costs of your POS System to
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to Bens Soft Pretzels's 2025 Franchise Disclosure Document, the POS system that franchisees are required to obtain must comply with specific standards and requirements set by Bens Soft Pretzels. This POS system encompasses all hardware and software essential for store operations, including electronic point-of-sale cash registers and designated software for recording and analyzing various data points such as sales, customer count, and inventory.
Specifically, the 2025 FDD states that the POS System will include any credit card processing system that Bens Soft Pretzels designates. Franchisees are required to use the complete bundle, including the point of sale hardware and software system for collecting detailed sales information and generating various sales reports and the payments processing system provided by their approved supplier.
Bens Soft Pretzels has independent access to the information and data maintained within the POS system, without any contractual limitations on their right to access this information. Franchisees may be required to pay certain fees to Bens Soft Pretzels' designated approved supplier on a monthly basis, which at the time of the Disclosure Document are approximately $279.50. Franchisees also pay an initial implementation fee of up to $2500 for the purchase of hardware. The FDD estimates the total annual costs of maintenance and repair costs of your POS System to be approximately $200 to $400.