Where does the Bens Soft Pretzels Pepsi Orientation training take place?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
| Signage Review / Marketing Review | 4 | 0 | Goshen, Indiana/Virtual Training |
|---|---|---|---|
| Lease Review / Build-out Review | 2 | 0 | Goshen, Indiana/Virtual Training |
| Equipment Review / Product Ordering Review | 2 | 0 | Goshen, Indiana/Virtual Training |
| Payroll | 1 | 0 | Goshen, Indiana/Virtual Training |
| Staffing | 1 | 0 | Goshen, Indiana/Virtual Training |
| Training Overview / Store Opening Overview | 1 | 0 | Goshen, Indiana/Virtual Training |
| Pepsi Orientation | 1 | 0 | Goshen, Indiana/Virtual Training |
| Point of Sale (POS) Overview | 2 | 0 | Goshen, Indiana/Virtual Training |
| Laptop Orientation / Website Backend | 1 | 0 | Goshen, Indiana/Virtual Training |
| Vendor Overview and Orientation | 2 | 0 | Goshen, Indiana/Virtual Training |
| Strive 4 Five Customer Service Overview | .5 | 0 | Goshen, Indiana/Virtual Training |
| Product Information Showcase | 1 | 0 | Goshen, Indiana/Virtual Training |
| Q and A | 2 | 0 | Goshen, Indiana/Virtual Training |
| TOTAL | 24 | 0 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to Bens Soft Pretzels' 2025 Franchise Disclosure Document, the Pepsi Orientation training takes place in Goshen, Indiana, or via virtual training. This orientation is part of the initial training program that franchisees are required to attend within one month of signing the Franchise Agreement. Franchisees are responsible for their own travel and living expenses during the training, but there are no additional fees for the training itself.
The training program is designed to equip franchisees with the knowledge and skills necessary to operate a Bens Soft Pretzels store effectively. The Pepsi Orientation is a small part of the overall 24-hour training program.
Given the option for virtual training, prospective franchisees who are unable to travel to Goshen, Indiana, may find this a convenient alternative. However, franchisees should consider the potential benefits of in-person training, such as networking with other franchisees and receiving hands-on experience with equipment and procedures. Franchisees should confirm with Bens Soft Pretzels whether the content and quality of the virtual training are equivalent to the in-person training.