Does Bens Soft Pretzels offer in-person Staffing training?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
EXHIBIT E
MANUAL TABLE OF CONTENTS
Table of Contents
Chapter 1: Introduction (page 5)
How to Use This Manual Confidential Disclosure Agreements
Chapter 2: Welcome to Ben's Soft Pretzels Franchising Corporation (page 11)
History of Ben's Soft Pretzels Franchising Corporation The BEN'S SOFT PRETZELS FRANCHISING CORPORATION Management Team Legal Advisory and Franchisor's Management Support Ben's Soft Pretzels Franchising Corporation Mission Principles & Promises
Chapter 3: Support Resources (page 18)
Franchisee Support Matrix Restaurant Franchise Corporate Officers Ben's Soft Pretzels Bakery Locations
Chapter 4: Pre-opening Timetable & Obligations (page 22)
Chapter 5: Franchisee Training Requirements (page 23)
Ben's Soft Pretzels Franchising Corporation Orientation Training Additional Training/ Refresher Courses
Chapter 6: Staffing Your Ben's Soft Pretzels Franchising Corporation Franchise (page 30)
Staffing Your Ben's Soft Pretzels Franchise Position Descriptions with Profiles
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels FDD, Chapter 6 of the manual covers staffing. The table of contents for the manual lists "Staffing Your Ben's Soft Pretzels Franchising Corporation Franchise" and "Position Descriptions with Profiles" as topics covered in Chapter 6.
While the FDD confirms that staffing is a topic covered in the training manual, it does not specify whether the training is conducted in person or virtually. The FDD mentions that virtual training is available for many subjects, but it does not specify which ones.
A prospective franchisee should ask Bens Soft Pretzels for clarification on whether the staffing training is conducted in person, virtually, or through a combination of both methods. Understanding the format and content of the staffing training will help franchisees prepare to effectively manage their employees.